Privacy Policy

1) Scope & Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described here, in accordance with RA 10173.

2) Information We Collect

We may collect the following personal information, depending on how you interact with us:

• Personal Details: name, email address, phone number, company name, position/title.
• Account/Service Information: login details, CRM usage data, subscription details.
• Event/Engagement Data: registration information, QR code check-ins, attendance records (e.g., via EventsHub/Ignite).
• Marketing & Technical Data: website usage data, IP address, device and browser information, cookies and similar technologies.
• Payment/Billing Information: billing details processed by third-party payment gateways (e.g., Stripe, PayPal, PayMongo). We do not store credit card numbers.

3) How We Use Your Information

We process personal information for the following purposes:

• To provide, operate, and improve our marketing and event services.
• To manage subscriptions to 360 Connect CRM and other solutions.
• To register and manage participation in events (e.g., EventsHub, Ignite), including QR check-ins and CPD tracking where applicable.
• To communicate service updates, announcements, offers, and newsletters (with your consent where required).
• To comply with legal and regulatory obligations in the Philippines.

4) Sharing of Information

We do not sell your personal information. We may share your data with:

• Authorized service providers (e.g., payment processors, hosting/cloud providers, analytics, support tools) bound by contracts and confidentiality obligations.
• Event organizers/partners when you register for their events through our platform, to facilitate event operations.
• Government agencies and regulators when required by law, court order, or legal process.

5) Lawful Bases for Processing

Under the Data Privacy Act, we may process personal data when one or more of the following apply:

• Consent you provide to us.
• Contractual necessity to deliver services you requested.
• Legal obligations to which we are subject.
• Legitimate interests (e.g., service improvement, security), provided these do not override your rights and freedoms.

6) Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, or as required by applicable laws and regulations, after which it will be securely deleted or anonymized.

7) Data Security

We implement appropriate technical, organizational, and physical safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we continuously improve our security measures.

8) Your Rights Under the Data Privacy Act

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction or update of your personal data.
• Withdraw consent at any time (this will not affect prior processing).
• Object to, or request restriction of, certain processing activities.
• File a complaint with the National Privacy Commission (NPC).

To exercise these rights, contact us using the details in Section 13.

9) Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some site features may not function properly.

10) Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

11) International Data Transfers

Some service providers or servers may be located outside the Philippines. Where personal data is transferred internationally, we take appropriate safeguards consistent with RA 10173 and applicable standards to protect your information.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent changes. Your continued use of our services after an update constitutes acceptance of the revised Policy.

13) Contact Us (Data Protection Officer)

For more information about the National Privacy Commission, visit privacy.gov.ph.