Terms and Conditions
1. Introduction and Acceptance
Welcome to 360 Logix Solutions Inc. ("Company", "we", "our", "us"). These Terms and Conditions govern your access to and use of our website, as well as the provision of our technology-driven marketing, CRM, creatives, and event management services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you are entering into these terms on behalf of a corporate entity, you represent that you have the legal authority to bind that entity.
2. Scope of Services
360 Logix Solutions provides end-to-end digital marketing, brand activations, creative studio production, and event technology solutions. The specific scope, deliverables, timelines, and commercial terms for any project will be governed by a separate, mutually signed Statement of Work (SOW) or Service Agreement. In the event of any conflict between these general Terms and Conditions and a specific SOW, the terms of the SOW shall prevail.
3. Client Obligations
To ensure the successful delivery of our services, clients are expected to:
- Provide accurate, timely, and complete information and materials required for the project.
- Ensure they possess the necessary rights, licenses, and permissions for any materials (logos, images, copy) provided to us.
- Review and approve deliverables within the agreed-upon timeframes to prevent project delays.
4. Payment Terms, Taxes, and Fees
All fees are stated and payable in Philippine Peso (PHP) unless explicitly agreed otherwise. Payment terms are strictly as outlined in your respective invoice or SOW.
- Taxes: All fees are exclusive of the 12% Value Added Tax (VAT) and other applicable government taxes, which will be added to the final invoice.
- Withholding Tax: If the client is a top withholding agent, they must provide the corresponding BIR Form 2307 (Certificate of Creditable Tax Withheld at Source) upon payment.
- Late Payments: Overdue invoices may accrue interest at a rate of 1.5% per month, or the maximum rate permitted by Philippine law, whichever is lower.
5. Intellectual Property Rights
Pre-existing IP: Each party retains all rights, title, and interest in their respective pre-existing intellectual property.
Deliverables: Upon full payment of all undisputed fees, we grant the client a non-exclusive, perpetual, worldwide license to use the final deliverables for their intended business purpose. We reserve the right to showcase the completed work, including the use of the client's logo, in our portfolio, case studies, and marketing materials, unless a Non-Disclosure Agreement (NDA) explicitly prohibits it.
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information, trade secrets, business strategies, or technical data shared during the course of the engagement. Confidential information shall not be disclosed to any third party without prior written consent, except as required by law or competent legal authority in the Philippines.
7. Data Privacy and Protection
We strictly adhere to the Data Privacy Act of 2012 (Republic Act No. 10173) and the issuances of the National Privacy Commission (NPC). By using our services, you consent to the collection, processing, and storage of your personal and corporate data as outlined in our Privacy Policy. For event technology solutions (e.g., registration systems, lead management), we act as a Personal Information Processor (PIP) and process attendee data solely upon the instructions of the client (the Personal Information Controller).
8. Warranties and Disclaimers
While we employ industry best practices and strive for excellence, our services are provided on an "as is" and "as available" basis. We do not guarantee specific business outcomes, exact return on investment (ROI), or specific search engine rankings, as these depend on external market factors beyond our control.
9. Limitation of Liability
To the maximum extent permitted by Philippine law, 360 Logix Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. In no event shall our total aggregate liability arising from or related to our services exceed the total amount paid by the client to us in the three (3) months immediately preceding the event giving rise to the claim.
10. Termination
Either party may terminate a service agreement by providing thirty (30) days prior written notice. In the event of a material breach by either party, the non-breaching party may terminate the agreement immediately if the breach is not remedied within fifteen (15) days of receiving written notice. Upon termination, the client shall pay for all services rendered and expenses incurred up to the date of termination.
11. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these terms shall be settled amicably through good faith negotiations. If unresolved, the dispute shall be subject to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, to the exclusion of all other venues.
12. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. The updated version will be indicated by an updated "Version" number and "Effective Date" at the top of this page. Your continued use of our website and services following any changes constitutes your acceptance of the revised terms.
13. Contact Information
If you have any questions, concerns, or notices regarding these Terms and Conditions, please contact us at:
360 Logix Solutions Inc.
Metro Manila, Philippines
Email: legal@360logix.com
