360 Connect CRM is an all-in-one customer relationship management (CRM) and digital marketing platform created by 360 Logix Solutions. It’s designed to help businesses manage every stage of the customer journey — from capturing leads and organizing contacts to running campaigns and tracking sales. Unlike basic CRMs, 360 Connect is also built with marketing automation tools, so you can schedule SMS/email follow-ups, nurture leads automatically, and measure campaign results in real time. By combining sales, marketing, and automation into one system, it removes the need to juggle multiple platforms, making it easier for businesses to stay organized and grow faster.

360 Connect CRM is built with small and medium-sized businesses (SMBs) in mind, especially those in industries where customer relationships and repeat business are essential. It’s highly effective for:

* Retail & E-commerce businesses needing to track sales and automate promotions

* Medical & Healthcare clinics managing appointments and patient communications

* Real estate professionals nurturing property leads

* Professional services (law firms, consultancies, agencies) organizing clients and cases

* Event organizers and associations tracking attendees and automating engagement through our EventsHub integration

By centralizing lead management, communication, and analytics, 360 Connect CRM helps SMBs operate with the same efficiency as large enterprises — without the steep cost.

360 Connect CRM is packed with tools that cover both sales management and marketing automation:

* Lead Capture Forms to gather new contacts directly from your website or campaigns

* Contact Management with detailed customer profiles and history

* Sales Pipeline Tracking to monitor deals from first contact to closing

* Email & SMS Campaigns for promotions, reminders, or customer engagement

* Marketing Automation Workflows that nurture leads automatically

* Task & Calendar Management to keep your team organized

* Analytics & Reporting Dashboards to track ROI, campaign performance, and sales growth

Integration with EventsHub for seamless event registration and lead nurturing

These features allow businesses to manage the entire customer lifecycle in one unified platform.

Lead generation is one of the platform’s strongest features. With custom lead capture forms, landing pages, and integrations, you can gather inquiries from your website, social media campaigns, or events. Once captured, leads are automatically entered into the CRM, where they can be tagged, segmented, and nurtured through automated email or SMS follow-ups. This reduces the risk of losing leads and ensures every potential customer receives timely communication. With analytics, you can also identify which campaigns or channels bring in the highest-quality leads.

Yes. One of the biggest advantages of 360 Connect is its automation engine. You can build workflows that automatically send follow-up messages, reminders, or promotional offers based on customer behavior. For example:

* A new lead receives a welcome email instantly

* A client who misses an appointment gets an SMS reminder

* Customers who buy a product receive after-sales feedback requests

This automation saves time, reduces manual effort, and ensures no lead or customer slips through the cracks.

The system allows you to keep a complete history of every customer interaction — from emails and calls to purchases and appointments. This gives your team context when dealing with clients, enabling more personalized and effective service. Features like segmentation let you group customers by interest or behavior, so you can send them targeted offers. Over time, this builds stronger relationships, improves customer retention, and increases repeat business.

Yes. 360 Connect CRM is designed to be user-friendly, even for businesses without a dedicated IT team. The dashboard is intuitive, with drag-and-drop features and clear reporting visuals. We also provide training sessions, onboarding support, and documentation, so your team can quickly learn how to use the system effectively. Since it’s cloud-based, you don’t need to worry about installation or server management — you just log in and start working.

360 Connect CRM offers three pricing tiers to suit different business needs:

* Starter Plan ($49/month) – ideal for small businesses that need basic CRM and campaign tools

* Professional Plan ($99/month) – designed for growing businesses with more advanced automation and reporting needs

* Enterprise Plan ($499/month) – built for larger organizations requiring full-scale CRM, advanced customization, and integration options

Each plan includes core CRM features, with higher tiers unlocking advanced capabilities. This makes the platform accessible for startups while scalable enough for enterprises.

Unlike generic global CRMs, 360 Connect is tailored for Philippine businesses and regional SMEs. It focuses not only on contact management but also on marketing automation and local integrations. We combine CRM + lead generation + automation + analytics into one system, eliminating the need to buy multiple tools. Plus, since it’s backed by 360 Logix Solutions, you also benefit from our expertise in digital marketing and event technology, making it a more comprehensive growth solution than standalone CRMs.

360 Connect CRM isn’t just software — it’s a business growth platform. By consolidating your sales, marketing, and customer engagement into one tool, it simplifies operations, saves time, and increases efficiency. Unlike other CRMs that require multiple add-ons, 360 Connect provides everything — from lead capture to analytics — in a single integrated platform. With our focus on automation, EventsHub integration, and support for Philippine SMBs, we ensure your business not only manages customers but also grows sustainably with data-driven strategies.